Airtel
Wrong deduction of balance by the airtel mobile service provide
- 01-02-2011
- 49
Dear Sir
I am a subscriber of a Air tel and my mobile number is 9831759772 and I had received a massage from 543211 and6780 on 02.12.2010 stating that the collar tune has been set in my mobile and for this reason Rs 10/- has been deducted but I never opted for any caller tune. After I received the same I tried to call the customer care center of airtel for lodging my complain but unfortunately instead of my several try I could not connect the customer care and the automatic voice caller after informing that the customer care executive is being connected and disconnected the phone about 4 times.
I am not at all interested to have any caller tune in my said number and neither I had opted for it, please arrange to refund my money which has been wrongly deducted from my main balance.
please see the matter as it is a seriour complain and wrong way to earn money by the service provider.
With advance thanks for refunding my wrongly deducted money from my main balance
Manas ghosh
Mob. No 9831759772
Company: Airtel
Country: India
State: West Bengal
City: North 24 Parganas