Airtel
Balance Deduction Without any pre notice

Hi,

My name is Rohit P Patil. I own an airtel prepaid sim card no. being 9199945241351. I activated the 98rs gprs pack last month. After one month it has automatically got activated again and i didn't even get any message saying that it will be renewed after every validity period. They told me that if i had activated this service earlier by dialing a number then this service will be automatically renewed but this piece of information was not provided at the time of activation nor did i get any notification telling me that this service will be renewed at the end of validity period.

This is serious hidden information that the customer is not getting and is being robbed in heavy day light. The customer service executive says that the money can't be refunded! whereas my question still remains that how can they automatically deduct your money without telling you that they will be doing so...

Am fed up with this balance deduction issues with AIRTEL network.

Hoping for some immediate action.

Rohit

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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