Airtel
Multiple Issues

I bought a blackberry 8520 and activated the blackberry 899 plan and earlier i had 98 RS pack for unlimited internet and i tried deactivating the 98 rs pack as i had the blackberry unlimited internet pack but was not able to deactivate hence contacted the Customer care asking them to deactivate but it they could not do it and i was charged for the same the next month and i called them back and got the money refunded but issue did not stop there the service was still active hence had to call them again again to get it deactivated and finally after 2 months of torture they got it cancelled and now i got a new issue with the balance getting deducted very often without me using any services, i called the customer care and they say that they dont have the records for the balance getting deducted and said that they will take a complaint and gave a complaint number which is 0803001022 and even after that the balance is still getting deducted hence called up the airtel complaint number 198 but they said that i will have to call the blackberry services 7070 and when i call that number it says that i am not qualified to call that number. This is getting over me like anything and getting upset with it please please help me with this

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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