Airtel
Tariff Plan changed without consent

Hello,

I had taken Airtel prepaid Connection almost an year ago, somewhere around Sep'09.

My mobile No is - 9535194606

The initial tariff plan was

STD call :- 1.50 Rs / min to all GSMs

Local Call :- 50 paise / min to all GSMs

Within 2 weeks of activation I got my plan changed to the following due to my excessive STD call usage

STD and Local Calls to Airtel Only :- 50 paise / min

STD and Local Calls to other GSMs :- 60 paise / min

Things were going smoothly until yesterday (30/10) when I found that my STD call

was charged @ 1.50 Rs / min. To resolve this I called up the customer care today, it was

of not much help.

The point which I am trying to make out is "My tariff plan was changed and that too without my consent".

I have not lost any big amount but I am unhappy because of this unethical and corrupt practice and I am feeling cheated.

So, I request you to look into this issue and resolve it asap.

Thanks and Regards,

Kumar Saket

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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