Airtel
Efund of my international roaming deposit as early as possible

Dear Sir,

I cancelled the International Roaming immediately after also I was told it was activated to my number i.e.on 10-11. I requested for refund of my deposit amount of Rs 5000/- to be settled soon. But I was told today (i.e.15-11) that my service request No is 34615747 and they would get back to me after 19-01. I request you to return my deposit immediately. I do not wish to settle the deposit amount for my future bills of Airtel.

I also wish to know why I have been messaged that I get reply so late. Request you kindly to reply me back and refund my deposit immediately

Thanking you,

Your's sincerely,

Shylaja. J

9880177572

(Attached my previous complaint copy dated 10-11)

%%%%%%previous complaint copy dated 10-11 %%%%%%%%%%%%%%%%%%%%%%%_

Dear sir,

I wish to bring to your notice the delay in activation of international roaming of my mobile No. 9880177572 on 07-11, I contacted Airtel via 121 between 2pm-3pm I was assured of activation after four hours. They did not tell about deposit. Next time i went to Rajajinagar 6th block airtel office and gave deposit and requested activation on 09-11. I provided my passport copy as i was unable to give passport copy of Mrs. Shylaja my wife who is the bearer of the sim cards. I was promised an activation within four hours. When activation did not happened i went to Airtel office today (10-11). They could not say why it was not activated and then contacted the main office. The person at the other end who spoke to me before Ms. Pinky spoke to me and told that there is a technical problem and it will take 24 hours. I was greatly disappointed as i have to leave in the evening.

I have been having a very good opinion on Airtel Services. I just wanted to draw your attention to the inconsistent and apathetic attitude of the people involved except the last person who interacted with me in the main office which has prompted me to cancel the international roaming forthwith {immediate effect}.

Thanking you,

Your's sincerely

Shylaja. J

9880177572

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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