Airtel
Unable to speak with customer service representative from my mobile

Dear Sir/Madam,

I have two issues.

1. This is with regard to the customer service 121. i am unable to connect to customer service representative. i get to the point where the message says you will be charged an amount for this call and then asks me to confirm by selecting 1. After confirming this, the line simply gets disconnected.

2. In addition i keep getting automatically renewed for some utility service called Games Club even after i have sent STOP sms to 121 and discontinued the service. this keeps getting renewed no matter what i do. i even tried to the balance in my account low. but the moment i recharge it automatically puts me for this subscription.

The mobile number is 9342844067

Regards

Jayant

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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