Airtel
Unwanted subscriptions
- 06-01-2011
- 288
Hi,
This is Ramya Koneru using Karantaka Airtel connection. I got a message recently saying 'thanks for subscribing MMS subscription service' and they started deducting 2 rs daily when i didnt subscribe for anything. And i have been trying to call customer care since this started (more than a week) and how many times i call its getting cut in between. When i try with option "STOP" its saying you are presently not registered with DND service. Cant i do anything about this other than simply waiting for them not to cut the customer service call or not to deduct money from my balance? I mailed to airtelpresence@in.airtel.com also, but no reply from them.
Hoping to find a solution atleast by complaint.
Thanks and regards,
Ramya.
Company: Airtel
Country: India
State: Karnataka
City: Bangalore