Airtel
Cheating customers

Airtel has charged extra Rs3416 for data usage as the plan that I am currently under has a limit of 300MB (monthly GPRS rental of Rs 99) and my usage has been 800MB. So they have charged for 500MB usage. At the same time, Airtel has another plan that provides a limit of 2GB with a monthly rental of Rs 98. So basically customers who are unaware of the new plan continue to be charged huge sums so that Airtel can make a profit. In spite of speaking to multiple representatives from Airtel regarding this billing, I have been unable to make them see any reasoning. Kindly help put an end to ths exploitation of customers by Airtel.

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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