Airtel
Offer not given after recharging for the offer amount

I have received message from Airtel (AX650010) stating that "Recharge with RC 100 and enjoy Rs.80 Talktime and 800 MB Free mobile Internet valid for 10 days. I recharged with RC100 through internet and they credited my account with normal Rs.88.66 talktime with no internet offer as mentioned in the mail. I recharged on 27th July at 5 pm and lodged a complaint for the same with airtel customer care (Ref No. CBNRA30727338138) for which i got reply saying that i have to recharge from shop through easy recharge and not internet.

I argue that no where in the message it was mentioned that i can not recharge through internet and also i do not understand the difference between recharging through internet and easy recharge through some shop.

Kindly help,

Udit Chaturvedi

Email: udit.chaturvedi@in.ey.com

Mobile: 09741900218

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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