Airtel
Landline Phone shifting and billing

I am Deepak R Swain, staying at the address flat#010, 29th Cross, Kagadaspura, C V Raman Nagar, had placed a reuqest with Airtel fixed line division for shifting my phone to the above mentioned address from Shakthi Regency, 11th Main, Mallesh palya which is hardly 0.5KMs from the current address. I had placed this request on 30th of July.

Despite of repeated follow up done on the shifting, I have got only request numbers and request numbers. Not a single time Airtel got back to me, neither customer care nor technical executive.

It was really frustrating and harashing experience with Airtel after using 4 Years. My phone connection also has a Broadband service associated with it. Everyday the customer care executive wouod say about shifting would happen in 48 Hours.. and used to wait like a fool for more than 20 days.

I am a teleworker and I work from home most of the time. I have been facing serious problem for past 20 days for the same.

Below are the details of my phone, sequence of events and requests placed with Airtel.

Phone number# 080 42027973

my contact number# 99723 79797

1st request # 1522960 (waiting period was for 10days but I was repeatedly following up)

2nd req # 2169584 (given assurance of 48 hours on 11th August) still I was following up

3rd request # 2253902 (Nodal request number) again assurance of 48 hours

Despite so many follow up, no one is responding, be it customer care or Nodal officer or Appellate office..

Kindly help me taking action against Airtel.

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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