Airtel
Prepaid Recharge

I had recharged day before yesterday from a retailer for Rs. 200/- The mobile was updated with Rs. 1/- and the remaining thing as explained, when we called the Airtel customer service was for a 3G. Actually our mobile does not support 3G and secondly, we have been recharging using 200Rs. (Actual talk time being 179.2) for a very long time. Neither this was known to the retailer or to us. The retailer explained to customer service executive Mr. Omprakash, but he denied giving feedback. This is a insult and infact i would like to discontinue services of Airtel Prepaid due to this reason. Kindly action the complaint and revert

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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