Airtel
Threats by Airtel personnel

I have a Airtel postpaid number (9741044887 - Karnataka circle).

My services were barred due to non submission of the bill. The bill was not

paid because I was in a remote location and I had promised (via email) to pay

the bill on my return (that would have been on month end nov).

Even after that Airtel people were calling my relatives for my whereabouts.

On 25th Nov Mr. Praveen Kumar (from cell number 9845326328, from Airtel

Legal department) called on my alternate number and threatened me that if the

bill is not paid by the end of the day, he will call my relatives and will use

abusive language. And that he knows how to get the bill paid etc."

Is that the kind of recovery process a reputed company like Airtel should be

having? Even when I had promised to pay the bill in writing, how can Airtel

personnel threaten a consumer?

I want to take serious action against this, so please let me know how to

proceed further or kindly suggest if I should approach consumer court.

Mr Praveen Kumar (cell number 9845326328, from Airtel Collections department) confirmed that he is from the following office :

DIVYASHREE LOBBY

55 Bannergatta Road Opp Jayadera Hosipital Bangalore 560029 Landmark Next to Convergys 560029Bangalore

Thank You

Mohit Lakhani

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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