Air tel
Unnecessary services Activated

Hi,

Today i got one message from Airtel in 13.51. Thank you for choosing RE1_IPLAYER on your airtel mobile. you have been charged Rs.1.0 for 1 days. After the saw message i call to customer care first 5 minutes some songs is came after that connected with customer care excutive Sangeetha so i told to her madam can u explain me what is the iplayer and who is activated so she tell me ok wait and again she connected with me after 2 to 3 minutes and she told me i am using internet browsing and activated trough my side so i tell to her my phone is old style mobile and i dont have a internet option so can u tell me how can i activated to this service so she told me i dont know but in my screen show this one only afterthat i told to her this is not first time why airtel activate to this type of services so immediately she disconnected the phone i cannot understand customers are stupid or what what she is thinking customers is fools so i request to take the action to htat excutive and in feature dont activate to this type of services. really i can't understand still now how without internet option handset mobile how to browsing internet can any airtel customercare or customer support staff to tell me.

Company: Air tel
Country: India
State: Karnataka
City: Bangalore

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