Airtel
Sms charges

As you all know all the mobile service providers increase the sms charges or charge for sms eventhough your package has less charge or free sms package during thee holidays.

this has become a newsense the service providers start charging for sms on any holidays, sometimes without any prior information. Is there any rule like that or any perticular

guidelines are there. As for as customer rights are concerned if you are not able to send the sms when you need it what is the use of having free sms packages and anyway we

are paying for having those packages as a whole.

On important dates and holidays and festivals we want to wish for friends and families and by charging for sms's the service providers are deniying the customer rights. Is it not

the violation of rules or hurting the sentiments of the customers. Please do the needful in this regard as soon as possible.

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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