Airtel
Outgoing calls barred, no support from Airtel

My mobile number 9900902200 was bought 2 months back and I paid 5, 000 for it and now all of a sudden I am not able to make outgoing calls or send messages but I am receiving both. I have a balance of more than 68rs. I have been facing this problem since 4 days now and airtel is not helping me.

1st call: Me: I am not able to make outgoing calls or send messages, can you tell whats the problem?

Service rep: Switch of your hand set and try again.

2nd call: I am not able to make outgoing calls or send messages, can you tell whats the problem?

Service rep: Switch of your hand set and try again.

Me: I have done that already.

Service rep: Did you remove the sim?

3rd call: I am not able to make outgoing calls or send messages, can you tell whats the problem?

Service rep: Its a problem with your handset, change it to another and see.

4th call: I am not able to make outgoing calls or send messages, can you tell whats the problem?

Service rep: Did you change your handset?

Yes I have! Now? Disconnected...

5th call: I am not able to make outgoing calls or send messages, can you tell whats the problem?

Under network selection chose airtel.

Done, still now orking.

I have taken a complaint sir, will be fixed within 12 hours.

Now its 4 days, I have just kept phone for incoming and using docomo on the other hand.

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

  <     >