Airtel
Ude behaviour of nodal office

Sir,

My mobile no 9845893590, having blackberry facilities all of a sudden they have disconnect the service and for which i have raised several complaints through 121 service, but all went waste, moreover if you try to call 121 continously for more than three times, the facilities to contact the customer care executive will be de activated and after wards when you approach the nodal officer[Ms Shilpa Mr Deepa] both has only one reply that" pls wait and I need 48 hrs'',

today is the fifth day and still both are saying that they need 48 hrs more, I have requested many times to Ms Shilpa to resolve the problem by taking up the matter with the concerned network team, she is not ready to act, and whenever she has to be contacted she will not come on line,

I have never see such lady in my life who is not fit to work as a nodal officer, rather that she has to take care of her family by cooking food in the kitchen and taking care of her children, I dont understand why she is coming to work with airtel.

they are all least bother to attend the complaints of a customer,

Now she herself is supporting me to change the operator, which shows her i ability to solve the problem within their own company,

Ms Shilpa /Mr Deepak -both nodal officer [AIRTEL], should be called henceforth NOTORIOUS officers, should have resigned from the company and work some other company if they read this message.

Ms Shilpa should take care of her children and husband by now, because this is job is not suitable for her.

I have suffered a lot, pls don't contact any of the AIRTEL nodal officer for any issues

thanks

Joji

Bangalore

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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