Airtel
Credit of amount from prepaid to postpaid migration

My Name is Vikas Kumar and i am using Airtel Mobile No. 9611485169 since November.and last week i had migrated from Airtel prepaid to Airtel post paid servicess.

On the same day of migration i rechaged my number with Rs. 99 plan of Airtel, in which they having full talk time value.

But during the credit of old balnce from prepaid account to post paid account, Airtel prepaid credit only Rs. 7.16/- while this should be > then Rs. 90/-

When i inquired with airtel post paid section they replied that they can't do any thing, i have to enquire with prepaid section, when i aproch with prepaid section they told that your balance would be in a different account so are unable to switch this account with main account, and said sorry with no solution of giving my money.

I want to ask with airtel company that i don't have personal accont with airtel only airtel having so much accont for balance, then why they are unable to give me the money?

And i want to know from airtel if they can take the money then why they are unable to give back the money, ultimately costomer is giving the money to Airtel?

Please register my compalint againt Airtel for frauding with costomers.

Plaese do the needful.

Regards,

Vikas Kumar

9611485169

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

  <     >