Airtel
3g service problems

I called Airtel to enable 3g services on my Samsung Galaxy i9000 phone and then paid Rs 450 for the 600 mb plan. The amount shows up in Dedicate Account 11 but I cannot access the 3g service at all. There was only 1 setting to be done as per the SMS from Airtel (Change Network mode to Auto for GSM and WCDMA). I did the change but there is no 3g service. The Airtel Service center people are useless and claim that they cannot do anything. After one call to 121 or 198, you cannot talk to anyone (seems like the number is blocked forever). If we call 121 from Airtel Service center, the person on the other end hangs up as soon as s/he realizes that the customer is unhappy. What a wonderful service from a wonderful company!!

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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