Airtel
Isd activated without my consent and charged for the same

Hi,

I am Pankaj Kumar Kaushik and my nnumber 9880598655 working for Sun pharmaceuticals as a Field Sales Manager, wherein i ge calls from doctors and patients for medicine orders. If i could not receive the call i need to call them back thats my work.

I am a honest and sincere customer of airtel from 2004 till date i had no complaints but now on May i received a call from 37281021289 please check the bill as on date 28-MAy bill dated 3-Jun and bll date3-Jun bill dated 3- Jul it says ILD call but I had not given any request to activate my ILD. Why is it actvated without my consent?

I had a missed call on my number as per my work i tried the number back but i had a doubt on the series but I was sure that ILD is not active on my number. Hence I called and they said they are calling from airtel mobile company and as I am paying bills regularly and a very old customer and recognized as a premium customer and want to give a gift from the company hence decided to give a samsung galaxy mobile with airtel postpaid connection free of cost only thng is they need proof of address and spouse photograph for which i agreed.

Now Firstly why my ILD is activated without my consent?

IF so you can check my bills previously there is no ILD calls charged in any of my bills for years.

Secondly Why is such rubbish calls from company side. Is to make bills higher?

Finally I paid the bill because it was lasting the due date hence without seeing the bill i had just paid online also you can see the complaints that i was not receiving bills properly.

Now I want the amount of Rs.1440 as per bill date 3-Jun charged as ILD charges and Rs. 270 as per bill date 3-Jul charged for the same number 37281021289 total of Rs. 1710 must be waived off or else will like to disconnect my connection.

Also i have been telling this to each and everyone who calls me from airtel but still no action taken. Request you to kindly look into this.

With regards

Pankaj Kumar Kaushik

9880598655

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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