AIRTEL BHARATI
ALL IS BAD WITH AIRTEL

Hi,

My father uses Airtel network and had the worst experience from Airtel services. He is 67 years old and uses mobile only to call, or receive calls. But your network is deducting money for all stupid services like Hello tunes, Radio Mirchi etc which he does not even know what they stand for. If i call customer service the IVRS make me so frustrated that I cannot reach. Every time I recharge his number with 333 or 200, very next day all money is gone! And blame is all on us that we have activated the services. IS it sane!!

Your network coverage is excellent but what is the use you make sure that you sue and rip every customer you have. If you cannot make money by call, increase call charges instead of using wrong paths and making people to suffer. Recently I was thinking to change his connection from Pre-Paid to Post Paid, but I guess Airtel Network is not just right network to choose. We made a mistake that whole family uses this network. You have kept us disturbed and frustrated all the time by service alert calls, but thanks to Ministry for making DND as compulsory service.

I am thinking to port his number to BSNL or may be better trusted network. It may not be of much importance to you guys if couple of connections are lost, but I will make sure that people come to know before they think Airtel. I am just posting it on my Facebook page (&account) and twitter.

Between my fathers number is 9901905402. Please do not disturb him again, to remind you he his 67 years old. If you have good CRM system trying knowing the age before you activate services like CHAT. What a shame, he receives kind of dirty messages from your network!

ALL IS BAD WITH AIRTEL!

Company: AIRTEL BHARATI
Country: India
State: Karnataka
City: Bangalore

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