Airtel Blackberry
Prepaid service active, but not working

Despite repeated complaints, speaking to the call center supervisors, and even

after activation of BIS 399 on the above mentioned cell number (on 1st October-

after 1 week of calling the helpline and spending over Rs.200 on those calls) I

am still not able to access blackberry services on my cell.

Everytime I make a call to the helpline, I get an assurance that the services

will be activated within sometime, or a maximum of 24 hours, which never

happens.

This time, I was given the number of a nodal officer of Rajasthan, which is

also a helpline number (only available for 4-5 hrs a day from monday to friday)

and not a direct number.

At the latest, I am being told that the device pin and imei are registered elsewhere, but even after telling them that I have not used bb service from any other number, nothing is happening. I was just using the service on my postpaid number, which I got converted to a prepaid number.

Company: Airtel Blackberry
Country: India
State: Rajasthan

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