Airtel Broadband
Regarding Your Complaint (0172-4643040)
- 12-24-2010
- 129
Dear Mr Mittal / Mr Kapoor,
I thought I will hear something from you however it seems that you do not have time for your customers.
Mean while I would like to update you that yesterday after writing a mail to you I got about 3 to 4 calls from your office & in the last call it was confirmed by Mr. Sanjeev Kumar 09958299948 who reports to Mr Mr Kunal Dhavan (Team Leader) that the two calls made to me were not from 30 Hazari Court or any Police Station and it was from a collection agencey.
I have also got the same information that Mobile Number 9582969736 belongs to some Mr Chandershekhar of Delhi Cantonment and not to some Vijay Rathore.
Torturing someone for just 1500 bucks up to this level is heard for the first time. As per the TRAI guidelines you have no rights to call some one's relatives for collection of amount. Your people have made threatening calls to my relatives. Please tell me how much amount should I ask your company to pay me for this insult.
You are not authorized to use any Government agency's, respected Court's name directly to collect amount from some one.
I do not know but after writing the mail to you your company has logged three complaints in your CRM 41212650, 41208944, 41208808 without any information provided to me.
Any ways...
I am writing again to close my account with the company & I do not want to use your services.
I again promise that I will never refer your services to my relatives & friends...!
Regards,
Iqbal Singh
01724643040
Company: Airtel Broadband
Country: India
State: Chandigarh