Airtel Broad Band
About billing

Hello,

i am nandini singhal from gwalior (Madhya pradesh) and my airtel landline number is 07514066672. i am facing the problem of billing from airtel every time they do not inform me about bill at exact time means they forword me bill after its billing panelty date and add the panelty and also they migrate my 6 month billing plan again and again into 1 month billing plan and add unnecessary amount. i have complaint for this on 27 july they give me a number as complaint number 215874812 and promises to solve my problem on 30 july but they did not perform their work and again i call on 1 aug to know about this complaint they said that u did not do any complaint and then i told them my complaint number 215874812 they said it is not complaint number it is a id from person u talked and her name was sana they gived a fake number to me as a complaint number and also when i complaint so may of them employee disconnect the call without taking my complaint. i am realy very unsecure about this and want to discontinue my airtel broadband connection and i have told them to discontinue on 1 aug when they call me from number 07554048501 but they still did not discontinue my plan and saying to pay unnecessary amount please solve my problem. i am agree to pay 500 rupee according to my 6 month billing plan it was of 3000 for 6 month, becouse my 6 month have been completed on 18 june and my airtel broadband connection is coontinue but i have told them to discontinue this plan it will not be my problem for their next bell and still they have not sended me any information about bill. but they are saying to pay 900 rupee with panelty on 198 help line when i call them to complaint which was not my mistake. airtel is becoming a very poor and fake service provider and i suggest all the people please who are using airtel b aware.

Company: Airtel Broad Band
Country: India
State: Madhya Pradesh
City: Gwalior

  <     >