Airtel Broadband connection
Chearing without providing the connection

I am Shabeer, doing job as a Software Engineer in Bangalore. I have applied for Airtel Broadband Internet Connection in my wifes name Samira Salaam. One of the agent came to my house and filled the internet connection form and asked my Pan Card xerox copy, passport size photo and collected the money of Rs. 2000 (For wireless modem) and he told like 'with in 3 days you will get the connection'. After few days I Contacted him for the same & he said that "'they have to dig the road, so we can't provide more connection and told like our customer executives will refund the advance money (Rs. -). But till this date I didn't received the money. I even called the Airtel Manager also (His name is Durai Raj, his mobile no: 9845134331). He replied like your money will be sent by Courier. This is very irresponsible on the part of airtel.

I strongly feel that these people are collecting the money from Customers & cheating with out giving the connection.

When I Called the Manager (Durai Raj, Mobile: 9845134331) or the payment, He is not even picking the Mobile.

Kindly take this complaint seriously and take necessary action as quick as possible.

Regards...

Shabee

Company: Airtel Broadband connection
Country: India
State: Karnataka
City: Bangalore

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