Airtel
Can not block my lost mobile

Re: AirTel

I had lost my mobile, after that i went to our town PS and give ab FIR, then i went to your near by airtel office there they had block my SIM and give me another sim with same number. I also told to block my mobile but they "REFUSE" that by telling this cannot be done, so i accept that. But today dt.29.05.2007 i had read that phone can be blocked by service provider in case of missing in "THE TIMES OF INDIA". After that i talked to your customer care about this, his name is "AMAR" first he refuse it than he told that it can be possible to block the mobile with an FIR copy submitting to near by airtel office. So, i gone to the airtel office, Sambalpur. There he again refuse this, i also told that i have been send by your customer care executive, he than also refuse that this can not be possible. After this incident i am not able to talk to customer care i have been blocked by the customer care executive. So please tell me what to do. If newspaper is splashing this thing that mobile can be blocked by service provider than it must be true. So tell me how i can blocked my mobile and i also want to be unblocked by your customer care executive so that i can talk to the customer care.

Please take the necessary action immediately for which i shall remain grateful to you forever.

Yours faithfully,

Shiva Prasad Dora.

Company: Airtel
Country: India

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