Airtel
Unnecessary deduction of amount.. & activation of unwanted services

Dear Sir,

Ref. Mob No. 09893138663

With ref to the above, I regret to inform that there was an unnecesary deduction of Rs. 30 from my account by actvating an unwanted service of "FRIENDS CHAT".

The same service was activated last month by the company itself an then after complaining to the customer care the company deactivated the service and credited the amount of Rs. 30 in my account..

BUT after deactivating the service I still recieve messages from various unknown numbers... this has created many problems...

I dont understand why the hell you people have started such a service... after receiving several messages from unknown no. I made a call to confirm who the hell is that person who is messaging me... but if the service was deactivated then my call should not be connected... but as i made the call the amount of Rs. 30 was automatically deducted from my account...& it said that the service is renewed.. BUT WHEN WAS IT ACTIVATED???

I m disappointed to know that u people provide such a service... to your customers..

This is really discusting...

Kindly revert back to the complaint as soon as possible.. with an apprpriate solution to it...

With Regards...

Ashok Das

Company: Airtel
Country: India

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