Airtel
Problems with activation of prepaid connection!

My mobile number is (9867778885). I had this connection from cbd belapur in maharastra by submitting all the documents with passport as an identity on 20 days before and the connection was activated within 4 hours. After 10 days from the connection my outgoing was deactivated and asked to submit the documents again.By the time i was in andhra pradesh and not able to submit the documents and the connection was was expired. Last Saturday i submitted all the documents in vashi in maharastra and asked to the change into life time prepaid connection. They said that this will activate from Monday. But it was not activated. So i went to the vashi airtel gallery in the afternoon. They said that the server was down and it will activate from Tuesday. So i returned back. As a business man iam eagerly waiting for the connection. But the same thing was happened. It was not activated. I went to the office again in vashi and questioned them regarding the activation. I waited there up to 2 hours and they said that it will surely activate on Wednesday morning. But no result. Then i went to the office in lowerparel in mumbai regarding the activation. They said that if u submit the documents right now again we will get it activate with in four hours. But i don't have the documents that time. So gain i went to the vashi office again and asked them. But again the same reply. And at late night on Wednesday i am able to get the incoming calls only. So gain i went to the office in vashi and questioned them. again the same answer. Today is friday and still i am not able to get the outgoing connection. I think this is not the correct way. Immediately i want the reply from the airtel customer service and tell me what had happened. Almost 12 hours of my time wasted.

Company: Airtel
Country: India

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