Airtel
Return of ID proof given

Telecommunications

This is regarding a mobile connection which my sister applied for 10 days back. The Airtel representative guaranteed that it will be on in next one day but as even after one week the connection was not on and after regular daily enquiry at Mobile Store, Varun Path, Mansarovar from where I have purchased Mobile same day & they gave this Airtel coonection as well, after one week they told me that request for connection has been refused. But the thing which irritates me is that for one week they kept on telling that server is done, it will be done in 2 hrs, we have sms ur no's to do on priority etc excuses. Now when they have already refused my request to take connection they are not able to give my sisters photocopy of driving license as now a days we all know how the sim's are issued in these companies and used for wrong practices. The Mobile store is also responsible as they potray there image as one stop shop for mobile requirements i.e.mobile, connection, accesories etc but when I went there to complaint none of the staff were interested to listen or help as they are concerned with selling of mobile phones only.


Company: Airtel
Country: India
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