Airtel
Tariif changed and charging more

I recharged following,

Exact amount of recharge Rs77.A2A CALLS (STD LOCAL)@50P MIN.OTHER (STD LOCAL)@60P .MIN for 3 months

Exact date and time of recharge 15.09.09. 04:05:06PM

Exact transaction ID-847778429

after a month

.the message came on 15/10/09 saying

FULL TALK TIME ON RCHG WITH RS.77 1YR VALIDITY.TRFF BNFT IMEDTLY.A2A CALLS (STD LOCAL)@50P MIN.OTHER (STD LOCAL)@60P .MIN.CALL 12131 (FREE)

SENDER AX-VALIDITY

TIME 02:51:42 20 10 09

BY USING 12131

I RECHARGED RS.77.SAME DAY. for extending to 1 yr.after giving frequent complaint & enqury they refusing this inf &

now the operator chrging local Rs.1re/min& StD Rs.1.50/min.saying ur plan is this.whicj i never chosen even my prior plan is below.

but prior to this (15/09/09) my plan was, i recharged RS 198 on 17/07/09 iD:561137085 this scheme is all STD & LOCAL 0.5p for 1 year.

i kindly request to take action against operator to retreive my plan local & std 0.5P scheme.&not to be done other customers

Company: Airtel
Country: India

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