Airtel
Excess Billing

I had taken Airtel broadband connection on June under limited plan with Rs 499 rental. My number is 080 40969039. Till August I was getting correct bill like 499 Tax ie somewhere about 550 to 600 on a montlhy basis. ie for 15 months everything was normal and suddenly for Sep 2009 my bill was raised to Rs 18000 and they had given some discount of Rs12000 and payable bill was Rs 6700. Also theyhad deducted double payment for my bill of Aug ie Rs 601 twice which again they had adjusted in the excess bill. I had made complaint to Airtel but again for Oct also they had raised another bill for Rs 18000, again some discount and net payable was Rs 6500 and total due was around Rs 13000. When I contacted the rep who had taken the call told me that it is company's policy to convert limited plan memebers to unlimited plan if I am ok to convert they will deduct Rs 11000 and I need to pay only Rs 2000. I didn't agree for the exploitation & now they had disconnected the line and sending mails & persons for collection& disturbing me. I want to take the case to consumer court and should stop such exploitation. Also I avdvise the enitre Indian Population to move away from Airtel, because Airtel become No.1 by cheating hundreds of us like this.

Company: Airtel
Country: India

  <     >