Airtel
Recharges going to some dedicated Account not updated in main balance

Hi,

Recharged recently my family's airtel mobile no.s 919880622096, 919740584200, 919611163639 for Rs.200 each (i.e. Rs. 200 for each mobile number). For all the three numbers i got recharge successful messages. But, the balance is NOT UPDATED in all the three numbers.

It indicates balance is in some dedicated account which expires in February 07. For checking balance i have to use *123*4#.

I want to know why this problem has occurred and what is this dedicated account 4?

The dealer says this problem is happening to all the other airtel customers recharging in bangalore, tumkur (my Place), etc.

I request airtel to Please look into the matte

Company: Airtel
Country: India

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