Airtel
SMS Pack is not activated

Hello Team,

I am Vinayak Unhale & I am Airtel mobile customer since 1.5years. My mobile No. 9665578113. I paid Rs. 67 and E-recharged at 11.52am on 16 jan and recharge was successful to activitate SMS Pack. E-recharge trans ID is 1487143471.But no sms pack is still activated. When i contact to customer care they told me to do the recharge of Rs10 then still the problem persist. Then I again make contact to customer care & then after they logged my complent Doc. No.0118313938.After a long time when i am triying to contact costomer care Airtel Customer care didn't receive my call. when i triying to contact from other airtel mobile no.their excutive disconnected phone while i told my mobile no.

Due to such kind responce towards me (customer) by paying a money to service provider i am getting mentally frastuated & worried, Later on they will deduct my balance without reason and not give any responce from their end.

For that purpose i am taking help of CONSUMER COMPLAINTS & I am sure I will get positive reply As soon as from your end.

Company: Airtel
Country: India

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