Airtel
Wrong billing

I got a new connection (9940201565) on July 09 and requested for CUG activation. And you charged me Rs.50 for CUG activation. I trusted your service and paid the bill for all the months when I checked the itemized bill shockingly you charged for all calls between CUG numbers (9940201565 9003071565 9677021565 9840916400).

You have done following mistake

1. You have charged for all CUG calls between (9940201565 9003071565 9677021565 9840916400).

2. You have adjusted CUG calls in normal free min (100 min and 300 min)

3. You have charged the TAX for the same.

When a client pays his her bill one day delay you penalizing him her but for the past three months you are billing me wrongly.

Awating for your quick response send one of your customer service person to meet me and resolve the issue ASAP.

Sathesh Thulasi

9840916400

Company: Airtel
Country: India

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