Airtel
Overbilling (non settlement)

I took airtel gold package 1n Dec.2006 with an assurance that minimum billing would be 299/Rs and I will get free calls of the equivalent amount the agent assured me that maximum billing i will receive will not exceed 400/-Rs but even without using the stipulated limit my billing would generally be around 750/Rs. I did not pay the bill for Feb. due to this problem on 4th april a field officer Mr. Suraj Beri from Airtel visited me i explained him my problem he contacted Mohali office of Airtel and settled an amount of Rs 1000/-with me as payment for Feb. and March he also issued me a receipt against the same however he deposited the amount at his office as part payment and my phone was barred for last two months I have made payment of next bill also.

Company: Airtel
Country: India

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