Airtel
Undue charges

I have a Airtel number 9810698107 whose bill was generated on 4th Feb. (Bill no: 171658775).

Though I have never travelled outside India, still I have been charged International roaming in my bill. Also International roaming is activated only on explicit request from the customer and I have never made such a request. even Airtel customer care confirm that there was no request.

Airtel is bent on looting me more. It has charged me International calls to UK at the rate of Rs 10 per minute while as per the bill plan it should be Rs 6.25 per minute.

Strangely I logged complaint with Airtel customer care on 8th February via complaint number 30841116. the customer care executive told that someone from airtel will call to confirm the issue. However no one called from Airtel and the complaint was closed without any action stating the chares are valid.

I have again registered the complaint with Airtel on 10th Feb via complaint number 3088657, but no action again.

Company: Airtel
Country: India

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