Airtel
Unwanted subscription charged fo
- 02-19-2010
- 98
My no is airtel 9892260410 . from ;ast 4 months everyday i receive one sms saying that ringtone subscription pack is renewed and Rs 1/- i.e. one rupee is charged per day. But i have never requested any such service nor i have received any ringtones from airtel company. But company charges me Rs 30/- p.m. in the bill. I tried many times to deactivate the service which i never availed, also talked many times to the customer care executives but no use. Nobody is interested to resolve the issue instead billing executives always call and ask for explanation why do i not pay the Rs 30/- in the bill . i tried almost 10 to 15 times to resolve the issue but it is not yet solved only promises i got. It is mental harassment to speak regarding the issue to the billing executive every time and ask for waiver and all and that to different executives.
Company: Airtel
Country: India