Airtel
Wrongly generated bill, false commitments & harassment

This is a matter of sheer dissapointment and shame on behalf of airtel that first i was provided with a wrongly generated bill due to a technical error of DNS server address and then my connection was barred. i was provided with a weaver and was told to pay Rs. 3500. I did that but still my connection was not activated. I called the customer care several times but i never got a fruitful help due to non communication of the matter. I was told to write email a and i was ensured that my problem will be solved, but to my surprise, one email id was not working and from the other, i got no reply!! The ids were: care.ncr@airtel broadband.in, nodal.ncr@airtelbroadband.in. After much of hardwork and time waste, my connection started to work but what I see in the latest bill is that they have added extra amount in my bill and are asking for the payment. This way, there is a great nuisance in my house, i was not able to use the net during exams and still have to face huge bill because the information is not circulated in desirable department. I wont pay for what i have not used. This is absolute harassment of the consumer and i would like to seek help from media, press and govt. if my problem is not solved here but i will appreciate if the problem gets solved.

here are the details:

Account holder: vineet saxena

account number: 11357053

Company: Airtel
Country: India

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