Airtel
Unathorized service activation and dduction

Dear concern,

I am using a Airtel prepaid connection 9717266393 on 10 Feb my account balance was Rs.50 but when i checked my balance on 3 Apr it was Rs.-2.63 when i called airtel customer care executive name Vicky Sharma says there is Matrimonial Alerts acivated from 15 Feb on my account for which Re.1 is deducting on daily bases till date. However i have not activated any kind of service on my this number moreover i have not made any single call from this number as well from mentioned date i have communicated the non activation of any service from my end but he is not agreed upon the same and not been able to provide any solution nor he was able to provide any request which could justify his clarification for service activation on my request. This is total harrasment and loot everytime any telecom operator activate there VAS services on customer's account without any consent

i am using my another number right now therefore i stopped using my airtel number but totally shock to see my balance and customer service response over this issue. I request you to do the needful in this manner as i am not the only one who has become the victim of there wrong activity with no regression.

Regards

Sandeep Kumar

9716599383

Company: Airtel
Country: India
State: Delhi
City: South Delhi

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