Airtel
Balance discripancy

Hello,

This is Pradeep, on 26th of mar i received an sms saying abt recharge with 88 and u will get 77.88 and get 10.22 after 48 hrs and there was no due date written regarding when i should recharge the same. i did on 28th mar. Firstly i received 77.78 so 10 paise less and then i waited for 48 hrs to get the remaining but it still hasn't been credited yet. i called customer care but they say that i cant avail this facility bcoz its not applicable for me. i said that i had received the msg from their side but they say that there was no such msg sent to my no. So they r blindly lying bcoz i still have the msg with me.

Now what should we make out from this. Is my grievance going to be taken care off.

Company: Airtel
Country: India
State: Maharashtra
City: Nashik

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