Airtel
Disconnected Number without any notice

I am holder of Airtel connection from past 10 years now (with the number 9818005954). Though i never had any issues with my number but one instance has completely changed my perception towards Airtel. I repeatedly received calls from Airtel in order to purchase a new connection from Airtel. Somehow i agreed upon taking up the new number (i.e 9818005854). Airtel demanded some amount of registration for this new number along with the first bill. I made a payment of 900 that included Rs 500 as the registration charges and Rs 300 as the bill amount. However few days later, i noticed that my new number is no more activated, and without my knowledge the number was disconnected. when i brought this to the notice of Airtel, i never got any help rather i was transferred from one person to another. This was very disappointing for me as i was with Airtel from past 10 years. I was explained that there were some past dues for some other number on my name due to which the service has been taken off. I was upset knowing the fact that Airtel didn't even inform me and the services were taken away after accepting the bills. This was sheer deception for a customer. I have lost my trust in Airtel and don't wish to continue my services.

Company: Airtel
Country: India
State: Delhi
City: South Delhi

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