Airtel
Non shifting of phone and misleading

I SHIFTED MY RESIDENCE WITHIN THE SAME LOCALITY ON 1ST JUNE AND GAVE A REQUEST FOR SHIFTING OF PHONE ON 03.06.2010. THE RECORDS OF THE COMPANY WOULD REVEAL THAT I HAVE BEEN CALLING ALMOST ON A DAILY BASIS AND WAS ASSURED THAT THE JOB WOULD BE DONE WITHIN 24 HOURS OTHERWISE I WOULD RECEIVE A CALL BACK. HOWEVER TODAY 21ST JUNE IS ALMOST OVER AND WHEN I CALLED UP TO FIND OUT THE STATUS TO MY SURPRISE THE CALLER SAID THAT NO REQUEST HAS EVER BEEN RECEIVED AND HE WOULD NEED THE DETAILS AGAIN TO PUT IN MY REQUEST SO THAT THE JOB IS DONE WITHIN THE NEXT 3 WORKING DAYS. I REALLY WISH THE HIGHER AUTHORITIES AT THE HELM OF AFFAIRS BECOME AWARE WHAT THE PEOPLE AT THE GROUND LEVEL ARE DOING. I FIND NO ACCESS TO THE TOP BOSSES I REALLY NEED TO FIND OUT IF ALL THIS IS BEING DONE WITH THEIR KNOWLEDGE

Company: Airtel
Country: India
State: Delhi
City: South Delhi

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