Airtel
Harrasment on late payment on prior to the commitment of the payment

Hello sir, Due with respect I would like to inform you that I was not able to pay the dues of Airtel postpaid connection of Rs 1700, since 4 months due to some lack of money as recession over firm and family responsibility on head. My connection was already diactivated, and after 3 months suddenly a call from an agent named Rohit Sharma has come, he asked the reason for due payment, I had clarified him that I will make payment as soon as I get my salary within 2-4 days. At one day he said ok, but on next day itself he called me back, I assured him to make payment at evening, but due to critical situations I could not achieve the commitment. On next day morning he called me up, I assured him that by evening the payment will be done. But then he started threatening me that I should make payment by 12 afternoon. On that I too loosed my temper and told him that I will do by evening before that it is not possible. On reaction of this he started calling up my associates and colleagues including girls and used rude languages with them also. I know that I was on a fault of late payment, but I had requested him and assured him that I will make payment, as soon as I will be feasible. The complaint is that, without my knowledge he should not have contacted my colleagues especially girls and use rude language. He should keep contacting me and follow me up.

Company: Airtel
Country: India

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