Airtel
Unnecessary deduction of balance

I m moumita..i have prepaid airtel connection... on 19 th of august at 8:19am i recieved a message from 543210 stating "thanks for downloading games using Airtel live wap. You have been charged rs.99"... but i havent downloaded nething... but according to their "error free" database i have downloaded 2 games which charges Rs50 n Rs 49... no such games were stored in my applications folder of my phone (it was nt possible also becoz i havent downloaded such games, so how it could be??)... i have repeatedtly asked artl CCE s to consider the matter n ensure me that it doesnt happen in future but they told me it can occur again... unnecessary deduction of balance n no refund!!!

Company: Airtel
Country: India
State: West Bengal

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