Airtel
Deactivation of services without prior notice

My 5 year old pre paid connection was suddenly deactivated without any prior communication or notice. The reason, which I later came to know, was that I needed to verify my identity & submit necessary supporting documents. My mobile services were stopped till I submitted the necessary documents.

I believe that disconnecting services without intimating the user is extremely inconvenient & not an acceptable practice.

Kindly look into the matter.

Regards

Srikant Khandelwal

Company: Airtel
Country: India
State: West Bengal
City: Howrah

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