Airtel
Top up recharge

I am using the airtel prepaid since 2003 the validity period is till 16th april. hence i need not recharge the validity every month. on 14/9, i approached retailer for topping up the balance of airtel prepaid. i recharged rs 200 for top up in Trans ID 414459059. However, i got only rs46.51 of talktime instead of rs.186/- i got shock and surprised. immediately i called customer care. They replied me that rs.200 of recharge is only for validity and not for top up. I questioned that i need not recharge the validity period because of having validity till 16th of April. customer care replied me that it was not possibel. Thus I was cheated for rs.140 from the reputed company i.e., airtel in the name of validity.

Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai

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