Airtel
IGNORANT CUSTOMER CARE

THIS IS FOR THE CONCERNED AIRTEL AUTHORITY. I AM A VODAFONE USER AND RECENTLY SWITCHED TO AIRTEL BY PURCHASING A PREPAID CONNECTION NO.8968410287 . I HAD HEARD OF AIRTEL CUSTOMER CARE BEING VERY RUDE AND UNWILLING TO HELP IN DEALING WITH CUSTOMERS BUT GOT TASTE OF THE SAME IN JUST 3 DAYS. I CALLED THEM AGAIN AND AGAIN REGARDING A GPRS PROBLEM BUT EVERYTIME THEIR CUSTOMER CARE EXECUTIVES " DROPPED " THE CALLS. I VISITED THEIR ""SECTOR 35 OFFICE". THE EXECUTIVES SITTING OVER THERE (TO MY SURPRISE, IN CASUAL CLOTHES!!) WERE EXTREMELY RUDE AND SHOWED TOTAL IGNORANCE TOWARDS MY PROBLEM. THEN THEY TOLD ME TO WAIT FOR HALF AN HOUR TO WAIT FOR THEIR EXECUTIVE TO COME . I WAITED FOR THE SAME BUT ENDED UP GOING HOME FRUSTRATED AND WITH MY PROBLEM UNRESOLVED. PLEASE ARRANGE FOR A CALL BACK OR SOME WAY TO RESOLVE MY PROBLEM. I AM WILLING TO WAIT FOR A FEW DAUS BUT AFTER THAT I WILL HAVE TO RESORT TO THE USUAL COMPLAINING METHOD OF CORPORATE ESCALATION..

PRATIK SHARMA

CONTACT NUMBER- 9988888286. (PLEASE ARRANGE CALL BACK ON THIS NUMBER)

AIRTEL NO. 8968410287

THANK YOU.

Company: Airtel
Country: India
State: Chandigarh
City: Chandigarh

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