Airtel
Misuse of customer contact details by Airtel Executive

Telecommunications

I received Bad SMS from a number yesterday 918124472542 and when I tried to check who is he. He told his name is Madan and he is working in Airtel customer care and he also told that he got my contact number when I called airtel for some query. I called to Airtel customer care yesterday (2nd November) to lodge an complaint against him but I dint get the proper response.

Is this the way airtel is working? and the executive is misusing customers contact details? Please let me know whether the person who has messaged me is really working in airtel or just misusing Airtel's brand name?

I request you to take action against him. Kindly do the needful.


Company: Airtel
Country: India
State: Karnataka
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