Airtel
Cheating and insensitivity to customers
- 11-28-2010
- 218
I had availed a new post paid connection 8754466108 on 20th, which was active on 24th Nov. On 25th Nov I got a call from the Airtel call centre asking me too pay Rs 200/-, as i was staying in a bachelor's accomodation, within 2 days. On 26th Nov morning (i.e before 2 days was actually over), my outgoing calls were deactivated. As it is, there are very few airtel relationship outlets in a metro like chennai and on top of it, when i made the payment of Rs 200/-, my outgoing calls are still barred.
I sent a mail to 121@airtelindia.com, to whwich I get a response that i have to pay Rs 400/- and not Rs 200/- for activation.
While I taking this matter with the Consumer Forum and TRAI to convey my grievance, my advise to all you readers and Indians: Please avoid Airtel. It is the most atrocious and insensitive of all the Mobile service providers.
Hope I have enlightened you and wish and Pray that you do not fall into another Airtel trap.
/Ravi
.
Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai