Airtel
BB

I vil say one thing. These fucking MNC's (airtel, idea, vodafone) vil just forget u once u face any issue and u try to contact them t get it sorted. Lemme tel u my case. we had recntly shifted house to a new place n were looking 4 a broadband connection. Found airtel, called the no. in advertisement, wid in hrs got a call frm there local sales representive who came to the house, said the connection vil b done in 48 hrs, paid him the istallation charges. Everything done wid in 3 hrs... Now i had to wait for a week to get the connection, y? coz when v called after 2 days v got to kno dat there r no availble ports in the area, he said he vil try to arrange a free port n vil lu into the matters. Nathing happnd. Then v called the customer care to complain, v did the complain n within hrs got a call again frm smother airtel sales guy, who said that he cn provide me a new connection if i cancel the previous one, he came to r house in just half an hr, took the installtion money for a new connection n said he is going to forward a request to cancel my previous order. Again v had to wait for 4 days, v had to call him atleast 5 times a day for updates, n he was constanly giving us talla, today there was this problem tomorrow u vil definitly hve the connection blah blah blah. then finally after 5 days the installation team came, installed or did watever the hell they wanted to do, n said that ib vil need to wait till monday coz dat day wz satday n the nxt day wz sunday. So i waited till monday, the connection got active but smone frm airtel came n said plz don not use ur connection (BB and Landline, both) as it was smone's else connection or a wrong connection. Again had to wait for 2 days for thi sproblem to get sorted out. Finally had the BB frm Wednesday 13 days frm the first order.

So the question is, if the first guy was saying - " ports are not available ", then hw did the second one fullfilled the order.

N u kno wat the best part was, that the final installation which was done, was for the vry first order (in which they said v cn not provide u BB coz no Ports r available). On wednesday i got a call frm the guy wid whom i had placed the second order saaying the connection dat has been activated is the first one, not the second one as v were thinking, n the installation team had screwd up!!! And he had the guts to ask me to cancel my activated connection n again apply for the second connection as he vil not b getting his share in the ORDER COMPLETED...

Company: Airtel
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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