Airtel
DND blocking Banking Alerts

Hi,

I have activated DND services for my Mobile Number 9940287644.

The DND is mainly to avoid unnecessary calls and messages on the offers and advertisement.

But Airtel is blocking the Banking alerts too.

I am trying to register a payee online with ICICI Bank, I am not receiving the URN number from the bank.

When i contacted the ICICI Customer care, they informed me that there is no problem from their side and asked me to contact airtel, when i contacted the airtel customercare they informed me that since i activated DND they are blocking the important banking alerts too.

I am surprised to hear this.

.

If i want to deactivate the DND for this purpose, it will take min 15 days and i will receive unnecessary sms and calls about advertisements and promotional offers.

Pls help me on this issue

Pradap V

Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai

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